Guest Policies

Information Desk

Call or visit the Resort Information Desk for the latest updates on Resort activities. They also have brochures on local area attractions. The information desk is located in the lobby at Woodstone and is open 8am to 9pm daily. Phone 540-289-9441.


Wildlife abounds at Massanutten. Please do not feed or approach any of the wildlife you see, including deer, bears, groundhogs, skunks, feral cats, etc. Feeding wildlife is risky, as some wild animals may have rabies or other diseases, or may attack if they are protecting their young. For your own protection and safety, please enjoy observing our wildlife from a safe distance.

Rental Provisions

There are multiple rental provisions.


All condo units are equipped with ironing boards and irons.


Massanutten Resort is recognized as a Green Earth Community. To help us in our effort to preserve the natural beauty of the area, please use the recycling stations located throughout the Resort. Bins for plastic, aluminum cans, newspapers and magazines are clearly marked. Please sort your recyclables into the proper container, and place all household trash in the appropriate outside receptacles.

Overflow Parking

Two overflow parking areas are available. Woodstone guests may use the area below Guest Registration near the tennis courts. Kettle area guests may use the ski area parking lots.

Wireless Internet

Wireless internet connections are available in all common areas, units and hotels. High-speed internet connections are also available at CyberCenter Express locations in the General Store and Massanutten WaterPark.